Refund & Cancellation Policy
Last updated: October 26, 2026
HiPath Pro is not currently available to purchase. This policy will apply when paid subscriptions launch. The subscription price and billing period will be shown before you confirm a purchase.
First purchase refunds
You may request a refund within 7 calendar days of the first paid HiPath Pro subscription purchase on your account. When a refund is processed, your Pro access ends. Refunds are returned through the payment provider to the original payment method.
Renewal payments
Subscription renewal charges are not refundable, except where a refund is required by applicable law.
Canceling a subscription
You may cancel renewal at any time. Cancellation stops future renewals, and your Pro access continues through the end of the current paid period. Canceling does not by itself refund a payment.
How to request help
To request an eligible refund or get help with a cancellation, email support@hipathai.me from your account email and include the transaction details shown on your receipt. Do not email full payment card details.
Legal rights
This policy does not limit any consumer rights that cannot be excluded under applicable law. Where local law provides stronger refund or cancellation rights, those rights apply.
See also our Terms of Service, Privacy Policy, and Contact page.